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6/22/2020

Update - Important message – COVID-19

Update - June 22nd 2020

 

NOVUS will return to its regular opening hours in July: 

 

Monday to Thursday from 8 am to 5:35 pm (GMT -3). 
Fridays from 8 am to 5 pm (GMT -3).

 

We emphasize that we maintain all necessary measures to preserve the health of employees and prevent the spread of COVID-19, such as a limited number of people in each environment, more spacing between employees, use of masks and gloves, hygiene and preservation of employees in group of risk.

 

We will keep you informed about our actions through e-mail communications and on our social networks.


If you have any further question, please contact us by sales@novusautomation.com

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Update - May 26th 2020

 

Following the preventive actions to slow down the spread of COVID-19 virus, NOVUS will be operating from Monday to Thursday from 8 a.m. to 4:55 p.m. (GMT -3) during the month of June.

 

We will keep you updated about our actions during the pandemic period through our channels - website, e-mail and social network.

 

If you have any further question, please contact us by sales@novusautomation.com

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Update - April 28th 2020

 

Following the preventive actions to slow down the spread of COVID-19 virus, NOVUS will be operating during the month of May from Monday to Thursday from 8 a.m. to 4:55 p.m. (GMT -3).

 

We will keep you updated about our actions during the pandemic period through our channels - website, e-mail and social network.

 

If you have any further question, please contact us by sales@novusautomation.com

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Update - April 13th 2020

 

Concerned with employees, customers, business partners and suppliers NOVUS will reestablish manufacturing and shipping operations on April 14th.

 

Our facilities are following all local and international prevention recommendations and some employees will remain working from home to limit the number of people in the manufacturing facility.

 

We reinforce the importance of collective awareness considering all the safety procedures that this moment requires. During this difficult time, the most valuable thing is taking care of those who have always been there for us.

 

If you have any further question, please contact us by sales@novusautomation.com

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March 23rd 2020:

 

We must take all necessary actions to slow down the spread the of the COVID-19 virus. Following local and international recommendations and concerned with our employees, relatives, customers, business partners and suppliers NOVUS is taking the following measures:

 

- Our factory in Brazil is suspending operations from 03/24/2020 to 04/13/2020.

 

- Technical Support team is operating from home and will continue to help customers through the following channels:

 

Technical support request form at https://www.novusautomation.com/en/support_form

E-mail: support@novusautomation.com,

Chat online: https://www.novusautomation.com/en/chat

Phone: + 1 786 245 7450 (USA) or + 55 51: 4007-1596 (all other countries)

 

- International Sales team is operating from home and will continue to support customers from the following channels:

E-mail: sales@novusautomation.com

Phone: + 1 786 235 2674 (USA) or + 55 51 3323 3600 (all other countries)

 

- All travels and face-to-face meetings have been cancelled or postponed.

 

We reinforce the importance of collective awareness considering all the safety procedures that this moment requires. During this difficult time, the most valuable thing is taking care of those who have always been there for us.

 

If you have any further question, please contact us by sales@novusautomation.com.

 

We wish you, your families and your employees keep in good health.

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