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From February 1, 2021, our Technical Support will work exclusively through the opening of electronic tickets.
The current service channels via phone, chat and e-mail email@example.com will be deactivated.
This new procedure aims to increase the efficiency and effectiveness of technical support.
When technical support is needed, we ask our customers to open a ticket through our website, as demonstrated in the video below:
We are continuously seeking to improve our service and this change in the operation of Technical Support goes in this direction.
Nowadays devices allowing data available anywhere and security at the same time is a market requirement. Therefore NOVUS presents the new version of NOVUS Cloud, an IoT platform solution for device monitoring and data visualization.
NOVUS sales success, FieldLogger is one of the most versatile options for data logging on the market.
The Covid-19 pandemic has put all eyes on the planet on science advances and the developing of a vaccine. However, the road to a massive application is quite long. It is necessary to define priority groups, guarantee the stock of supplies,offer training to professionals and, of course, ensure that the distribution and storage of each dose is done at the right temperature.
Every company is constantantly searching for efficiency, by optimizing resources and increasing productivity without sacrificing quality. The OEE (acronym for Overall Equipment Effectiveness) is an indicator used to measure performance in the industry. It is a value that points out how much the company uses its machines, labor and materials in production, helping to improve processes, identify losses and increase equipment productivity.
NOVUS will be closed for Holiday Season from December 22nd, 2020 to January 3rd, 2021.
NOVUS is committed to protect the privacy and security of your personal information. The data that you share with NOVUS allows us to provide a better experience when you use our products and services. We guarantee total privacy to your data, used exclusively for communications between NOVUS and you.
In this statement we affirm: